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Customer Service Associate - Entry Level CRM

Do you pride yourself on your top-notch people skills?
Are you a people person who loves working with the public?
Our client wants to meet you!


If you have great people skills and enjoy working with the public, we¬ want to meet you!
Peoria Marketing¬ is seeking a full-time Customer Service Associate - Entry Level CRM¬ who is career minded and possesses unmatched people skills! This is an¬ entry level¬ opening¬ NOT¬ in a call center environment.¬ As a result of clients placing a high value on a more personalized approach to excellent customer service our customized marketing & advertising initiatives are moving into the¬ Pekin¬ area!


The¬ Customer Service Associate - Entry Level CRM¬ would have the opportunity to work with some of our top performing accounts including major brands in the retail/wholesale, telecommunications, home entertainment, and consumer electronics industries!


Servicing retail giants and clients of all sizes for brands across the globe with a smile and a handshake is why our¬  customer service division has enjoyed unprecedented growth this year. Campaigns are focused on developing and executing unique and personable advertising strategies designed to generate new customers for clients.¬ 


The Goals Are Simple:¬ Every consumer must benefit from the promotions, every client must benefit from the product/services provided and every representative must benefit from the training and team spirit of the company!


The Challenge:¬ We are continuously expanding our client base as well as the number of territories covered on a National scale. Our current client base is extremely diverse, and operating territories now stack up to 5 across the nation. Many of the client's customized & growing retail marketing, client acquisition & promotional advertising campaigns are in need of customer service professionals that can work on site during implementation of each field campaign to provide direct customer and client support through promotional techniques.¬ 


The Position:¬ Customer Service Associate - Entry Level CRM¬ work in an environment that is centered on being a part of a team and being included in a family atmosphere.¬ By bringing together diverse individuals who have an array of expertise, skills and potential, it helps senior management to create progressive promotional event solutions for clients.¬ Peoria Marketing¬ is looking for key individuals to provide customer service and promotional knowledge to our client's existing and future client base.¬ 


Join a company¬ that invests in its employees and truly wants YOU to succeed!


Benefits of the Customer Service Position:




  • Comprehensive training by a national manager.


  • Opportunity for travel.


  • Opportunity for community networking and charity involvement


  • Flexible scheduling


  • Numerous advancement opportunities



Qualifications of the Customer Service Associate:




  • Experience in retail customer service, restaurant/food service, hospitality, call center customer service, customer relationship management (CRM), client relations/client services, direct marketing, promotional marketing, and associated fields a plus.


  • Ability to adapt to a variety of people


  • Winning attitude and dedication to ensuring customer satisfaction


  • Positive attitude and ability to work well within a team environment


  • Leadership skills





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